Travellers have faced long delays after a driver shortage led to the cancellation of an entire rail route into London's Kings Cross station.
First Capital Connect (FCC), which runs the Great Northern service, confirmed that not enough staff had volunteered to work overtime.
FCC said it was offering free parking and running bus replacement services to ease travel.
Union leaders denied they had orchestrated an unofficial strike.
FCC is the second company this year to be hit by a train driver shortage.
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